Is anybody home?

The woman who answers the phone at the Sydney electoral office of the Federal Housing Minister, Tania Plibesek, is very adept at fielding complaints about Housing NSW and the state Labour government. I guess she's had a lot of practice which means you don't get much of a chance to get a word in. The office is located in inner city Surry Hills is just a couple of blocks away from the public housing development Northcott Estate.